Anne Taylor is an Executive Coach & Author, helping successful, results-driven leaders improve their people skills to be more effective and satisfied. Her website www.directions-coaching.com offers a range of materials, a sign-up for a complimentary session and a download of the first chapter of her book, “Soft Skills Hard Results.”
Soft skills balance intellectual intelligence (IQ) with emotional intelligence (EI); having the heart-smart compliment the head-smart. EI does not replace IQ, abilities, hard skills and capabilities. Read the rest
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